Purchases generally ship within a few days of your order placement via USPS.
International orders and shipping by request, if not offered. Art Not Ivory is not responsible for fees or taxes within your country.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds will be given for defective products returned within 2 weeks, or you may choose a replacement item. Keep in mind that this is a small, handmade shop designed to raise funds for elephant conservation. In addition to donating the funds raised, I also donate my time. I strive to create high quality products, but if for any reason you are dissatisfied just let me know. I want you to be happy and return for more products that are helping in the fight to save elephants!
Please contact me if you are interested in custom orders, or wholesale items. I offer both when possible.